DISCOUNT FAQsUpdated 8 months ago

This offers a helpful guide to discount types we offer, discounts we don't offer, troubleshooting tips when you're experiencing an issue with discounts, and our seasonal discount schedule.

DISCOUNT CATEGORY

1) Automatic

2) Opt-in

3) Code

Automatic discounts are assigned to specific products.  When you select that product, you will see the discounted item in your cart. You are not required to do anything else with that product or the order to receive the discount.

Opt-in discounts require the buyer to accept the discount offer.  For instance, a buy-one, get-one offer enables the buyer to purchase one product at full price and asks if the buyer wishes to accept the offer to buy a second product at a discounted price. The product that is offered as the opt-in discount cannot be switched out for a different product.  The two products are being offered as a bundled deal.  

Code discounts require the buyer to enter a specific group of letters and/or numbers into the discount code box in the cart.  Code discounts are one-time, limited use, meaning that they can only be used one time on a single order and cannot be combined with other discounts. 

DISCOUNT TYPE 

We do not offer military, law enforcement, veterans, or public service discounts, as most of our products are already discounted.  

TROUBLESHOOTING

If a code discount is not working, 1) make sure that you entered the code correctly. They are case-sensitive, so enter it exactly as you see it.  2) Check past transactions to see if you've used it on a previous order.  

Opt-in and code discounts cannot be used at the same time in a single transaction.  

If a discount code is not working, check to see if you already have opt-in discount products in your cart. Opt-in discounts are offered for a particular time-period and discount codes typically do not expire for a year. Recommend keeping opt-in and using the code for future orders.  

DISCOUNT REQUEST

Our customer service agents do not manually discount products or orders upon request and/or as a condition of purchase.  Discount offers are provided through membership, advertising, and physical coupons enclosed in product shipments when available.

HOLIDAY SALES

We typically offer storewide discounts during the following holiday schedule. Often the sale will begin a couple of days before the holiday and end on the holiday. This is not a guarantee of an offering, but a helpful guide to plan ahead for your purchases.

• New Year's Day
• Valentine's Day
• Memorial Day
• Independence Day
• Labor Day
• Black Friday / Cyber Monday