# bastion-bolt-action-pen

> Public Help Center articles for bastion-bolt-action-pen.

Use these links as concise, text-first sources for customer-facing support policies and FAQs.

Each linked article is the Markdown representation of the public Help Center article URL with `.md` appended.

## Articles

- [FREQUENTLY ASKED QUESTIONS](https://bastion-bolt-action-pen-gckhsmewxfr.gorgias.help/en-US/frequently-asked-questions-310663.md): ABOUT BASTION MEMBERSHIP AND DISCOUNTS. What are membership benefits?. What type of discounts do you offer?. Do you offer military/service discounts?. Why isn’t your discount offer working?. How can I get a discount?. When do you run sales in your st
- [SHIPPING & DELIVERY](https://bastion-bolt-action-pen-gckhsmewxfr.gorgias.help/en-US/shipping-and-delivery-6341391.md): UNITED STATES DOMESTIC SHIPPING. Fulfillment Schedule: Bastion uses a third-party fulfillment service to pick, pack and ship your order from warehouse locations in Arizona and New Jersey USA. Orders are processed Monday through Friday 7A to noon. Th
- [MEMBERSHIP](https://bastion-bolt-action-pen-gckhsmewxfr.gorgias.help/en-US/membership-304698.md): Provide an email or phone number (SMS) to receive updates on new products along with frequent discount and promotion incentives. To become a member:. 1. Go to our home page www.bastionboltactionpen.com and click on the login icon in the upper right c
- [UNSUBSCRIBE](https://bastion-bolt-action-pen-gckhsmewxfr.gorgias.help/en-US/unsubscribe-383912.md): YOU CAN UNSUBSCRIBE ANYTIME. An unsubscribe link is available at the bottom of every Advertisement Email or Text Message. Or, you can send us an email or text to let us know you wish to be removed from our marketing lists. No questions asked, we will
- [DISCOUNT FAQs](https://bastion-bolt-action-pen-gckhsmewxfr.gorgias.help/en-US/discount-faqs-306476.md): This offers a helpful guide to discount types we offer, discounts we don't offer, troubleshooting tips when you're experiencing an issue with discounts, and our seasonal discount schedule. DISCOUNT CATEGORY. 1) Automatic. 2) Opt-in. 3) Code. Automati
- [PRICING AND PRODUCT OFFERS](https://bastion-bolt-action-pen-gckhsmewxfr.gorgias.help/en-US/pricing-and-product-offers-409915.md): Prices vary based on supply and demand. POLICY:. We do not price match across platforms/markets (Amazon, eBay, Walmart, etc). General: We do not offer exchanges, only return for refund. Specific: We do not exchange products purchased on one platform
- [BASTION BOLT-ACTION BALLPOINT PENS](https://bastion-bolt-action-pen-gckhsmewxfr.gorgias.help/en-US/bastion-bolt-action-ballpoint-pens-304265.md): All of our ballpoint pens are bolt-action style. We do not offer click or twist type pens at this time. We designed the pen to be used in either the right or left hand. The thumb moves the bolt down along the bolt track and shifts the bolt either for
- [BASTION INK CARTRIDGES](https://bastion-bolt-action-pen-gckhsmewxfr.gorgias.help/en-US/bastion-ink-cartridges-299749.md): This page provides all the information you need about our ballpoint ink products. Our standard refill ballpoint tip size (line width) is .55mm, which is considered a fine point. We do not offer any other sizes or styles. Broader size points will no
- [BASTION BOLT STYLE MECHANICAL PENCILS](https://bastion-bolt-action-pen-gckhsmewxfr.gorgias.help/en-US/bastion-bolt-style-mechanical-pencils-304267.md): AVAILABILITY:. Our mechanical pencils are permanently discontinued from our core line. We do not have any plans to produce them again. PENCIL DISASSEMBLY [YOUTUBE VIDEO]. Lead dimensions:. LEAD INSTALLATION:Unscrew the barrel from the cone at the sea
- [BASTION FOUNTAIN PENS](https://bastion-bolt-action-pen-gckhsmewxfr.gorgias.help/en-US/bastion-fountain-pens-325686.md): Anodized aluminum pens and poly-coated stainless steel and titanium pens offer grip compared to our natural, uncoated metal pens. Poly-coat is thicker than the anodized surface and is intended to provide greater grip. Our pens do not have a lacquered
- [REPLACEMENT PARTS](https://bastion-bolt-action-pen-gckhsmewxfr.gorgias.help/en-US/replacement-parts-306478.md): The following pen and pencil parts undergo wear and tear over the life of the product. They are not under warranty for free replacement unless you received a damaged new product in box at the time of delivery. Below is access to quick links that take
- [BASTION NOMAD WATCHES](https://bastion-bolt-action-pen-gckhsmewxfr.gorgias.help/en-US/bastion-nomad-watches-325683.md): All of our Nomad watches use Japanese manufactured Miyota movements. Our production facility in China manages full assembly of watch components. The Nomad watch case and band are made from 316L stainless steel. We sell extra Stainless Steel bands an
- [SPECIALITY PRODUCTS AND SERVICES](https://bastion-bolt-action-pen-gckhsmewxfr.gorgias.help/en-US/speciality-products-and-services-325586.md): These products are pre-sold before they are manufactured to determine the exact number of units to produce from the total number sold. These products are available for sale one-time only during a short period of time. There is a sale start and end
- [DISCONTINUED PRODUCTS](https://bastion-bolt-action-pen-gckhsmewxfr.gorgias.help/en-US/discontinued-products-325648.md): The following products are discontinued and will not be offered again in the future:
- [MY BALLPOINT PEN SUDDENLY STOPPED WORKING](https://bastion-bolt-action-pen-gckhsmewxfr.gorgias.help/en-US/my-ballpoint-pen-suddenly-stopped-working-281445.md): 1) Cone opening is damaged not allowing the cartridge to come through at all or jamming the ink cartridge ballpoint in the opening. Review the rim of the cone where the ballpoint comes through the bottom hole (opposite the top threaded section). This
- [INK CARTRIDGE TROUBLESHOOTING](https://bastion-bolt-action-pen-gckhsmewxfr.gorgias.help/en-US/ink-cartridge-troubleshooting-390703.md): When we designed our pen in 2015, we made it compatible with ISO G2 refills (Parker G2, not Pilot brand). At that time, some manufacturers used the same refill dimensions we did. However, since that time, some manufacturers have changed their dimensi
- [POCKET CLIP](https://bastion-bolt-action-pen-gckhsmewxfr.gorgias.help/en-US/pocket-clip-444927.md): Our pure metal pocket clip is designed to sit very tight to the pen/pencil barrel creating tension that keeps it in place. The clip is NOT considered "deep carry" where the clip has space between the clip and barrel to accommodate thicker material su
- [MY MECHANICAL PENCIL SUDDENLY STOPPED WORKING](https://bastion-bolt-action-pen-gckhsmewxfr.gorgias.help/en-US/my-mechanical-pencil-suddenly-stopped-working-279931.md): 1) Tip opening on converter (silver part pointing out from pencil cone) is damaged not allowing the lead to come through at all or jamming in the opening. Examine the lead converter tip for damage. If the tip is damaged, you will need to purchase a n
- [FOUNTAIN PEN FAQs](https://bastion-bolt-action-pen-gckhsmewxfr.gorgias.help/en-US/fountain-pen-faqs-279914.md): We do not sell replacement nibs. Our nib is a Moonman #5 fine. We do not maintain information or research other nib brands that may be compatible with our pen. When shopping for a replacement nib, note that nibs manufactured in the east (Japan, Chin
- [REPLACEMENT PARTS](https://bastion-bolt-action-pen-gckhsmewxfr.gorgias.help/en-US/replacement-parts-6862335.md): The following pen and pencil parts undergo wear and tear over the life of the product. They are not under warranty for free replacement unless you received a damaged new product in box at the time of delivery. Below is access to quick links that take
- [SHIPPING AND DELIVERY POLICIES](https://bastion-bolt-action-pen-gckhsmewxfr.gorgias.help/en-US/shipping-and-delivery-policies-4710691.md): UNITED STATES DOMESTIC SHIPPING. Fulfillment Schedule: Bastion uses a third-party fulfillment service to pick, pack and ship your order from warehouse locations in Arizona and New Jersey USA. Orders are processed Monday through Friday 7A to noon. Th
- [WARRANTY / RETURN / REFUND POLICIES](https://bastion-bolt-action-pen-gckhsmewxfr.gorgias.help/en-US/warranty--return--refund-policies-304612.md): We offer a 30-day manufacturer return/replacement policy for defects/damage/malfunction on new, out-of-box products only.
- [DEALER AND AFFILIATE PROGRAMS](https://bastion-bolt-action-pen-gckhsmewxfr.gorgias.help/en-US/dealer-and-affiliate-programs-327631.md): An authorized dealer or reseller has a formal partnership agreement with our brand. This is defined as a B2B (Business to Business) relationship. The agreement allows the reseller to legally sell or distribute Bastion brand merchandise. The contractu