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MY BALLPOINT PEN SUDDENLY STOPPED WORKINGUpdated 8 months ago

BASTION BALLPOINT PEN ANATOMY


Likely causes why your Bastion Bolt-Action pen suddenly stops working:

1) Cone opening is damaged not allowing the cartridge to come through at all or jamming the ink cartridge ballpoint in the opening.

Review the rim of the cone where the ballpoint comes through the bottom hole (opposite the top threaded section). This is the thinnest area of the pen and is damaged by hard-surface contact.  Part of the rim will appear flattened, which covers a portion of the opening.

Flattened pen cone rim

2) Ink cartridge is stuck at the top of the barrel.

Unscrew the cone from the barrel so you can access the Bastion ink cartridge. Gently move the cartridge around in the barrel making sure it is not jammed.  

If you're using an off-brand ink cartridge that does not fit, the top cartridge cap may break off inside the bolt shaft causing a deployment malfunction and leaking ink throughout the bolt channel and pen barrel.  

If you cannot remove the jammed cap, then the pen is rendered unusable. 

3) Ink cartridge sticks in cone, caused by the wax protector on ink cartridge ballpoint.

Unscrew the cone from the barrel to access the Bastion ink cartridge.  Right-handed: Grasp cone with thumb and index finger and turn counter-clockwise while holding barrel still with left hand.

Remove the ink cartridge being careful not to lose the spring installed at ballpoint tip.

Take care to remove wax protection completely from ballpoint.  If you see residual wax on ballpoint, use a small amount of isopropyl alcohol on a clean, soft microfiber cloth to gently remove remaining wax.  Use of a cotton ball or absorbent paper product may leave small fibers stuck to ballpoint disrupting the flow.

Re-install ink cartridge into pen barrel.  

Oversized Wax Tip on Cartridge Ballpoint

4) Spring is bent or missing.


Replacement parts (links below) are available in our store: 

PEN CONE We only carry stainless and titanium tips at this time. If you require a colored tip, we will search our warehouse to determine availability and get back with you during normal business hours Monday - Friday 7A-3P ET. Please let us know the exact product you own by contacting us at [email protected].

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